Privacy Policy
1. Introduction
Welcome to Artemisia Jewel! We are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, www.artemisiajwel.com, and our services.
By accessing or using our website, you agree to the collection and use of your information as described in this policy.
2. Information We Collect
We collect personal information from you in several ways to provide our services and improve your experience.
• Information You Provide to Us: When you make a purchase, create an account, or contact us, you may provide us with personal information, including:
o Contact and Order Details: Your name, email address, shipping address, billing address, and phone number.
o Payment Information: We do not store your credit card details. All payment transactions are processed securely by our trusted third-party payment processors (Stripe, Billplz, and/or iPay88)
o Customization Details: For custom jewelry orders, you may provide images, personal stories, or other information related to the design.
• Information We Collect Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity.
This may include:
o Your IP address, browser type, and operating system.
o Pages you view, products you browse, and the time and date of your visit.
o Referring URLs and search terms that led you to our site.
• Cookies and Tracking Technologies: We use “cookies” and similar technologies to collect information, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
• Process and Fulfill Orders: To process your transactions, ship your custom jewelry, and provide you with order confirmations and tracking information.
• Communicate with You: To respond to your inquiries, provide customer support, and send you important updates about your orders.
• Improve Our Services: To analyze website traffic, understand customer behavior, and enhance our product offerings and website design.
• Personalize Your Experience: To recommend products, show you custom content, and provide a more personalized shopping experience.
• Marketing and Promotions: With your consent, we may send you newsletters, promotional offers, and information about new products or events. You can opt out of these communications at any time.
• Security and Fraud Prevention: To protect our website and customers from fraudulent activity and unauthorized access.
4. Sharing Your Personal Information
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processors, shipping carriers, and marketing platforms. These partners are required to protect your information and use it only for the purpose of providing their services.
• Legal Compliance: We may disclose your information if required by law, to respond to a subpoena or court order, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
5. Your Rights
Depending on your location, you may have specific rights regarding your personal information, including the right to:
• Access and Correction: Request access to the personal information we hold about you and request that any incorrect data be corrected.
• Deletion: Ask us to delete your personal information.
• Opt-out: Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us at .
6. Data Security
We take reasonable measures to protect your personal information from loss, theft, and unauthorized access, disclosure, or modification. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
